Below are some of the most frequently asked questions patients have about dentistry and oral health issues. If you have any other questions, or would like to schedule an appointment, we would love to hear from you.
Click on a question below to see the answer.
Do you accept new patients?
We are often surprised when we ask a patient if they have ever referred a patient to us and they respond, “I didn’t know you were accepting new patients.” According to the U.S. Census Bureau a little over 14% of the U.S. population moved last year. This fact, coupled with the fact that we are actually growing, means we gladly accept and are seeking new patients.
Do you accept referrals?
In over 20 years experience we have found that our best new patients almost always come from our current best patients. We are excited when our current patients refer their family and friends to us. This means two things to us:
That our patients trust us as their dental care partners and that we will treat their referred family or friends with the same respect and care they enjoy.
That when the newly referred patient arrives, he or she already has an expectation of quality care and personal attention.
Yes, we welcome your referrals of family, friends and colleagues and will do all we can to assure they receive expert dental care and personal interest in their lives and their dental health needs.
How do I make an appointment and how long will it be before I can get in?
Making an appointment at Owyhee Dental is very simple:
Call our office during regular business hours at 337-4383. Mindy or Lori will help you find a time and day that best meets your schedule.
What do you do to ensure patient safety?
Patient health and safety is our number one priority in how we care for you and your family during each visit. Some of our safety precautions you will see, such as our use of sterile gloves during your procedure, glasses worn by both you and us, and face masks worn by each of our dental care team. But many of our safety efforts happen “behind the scenes” – measures such as our hospital-grade sterilization equipment and the sterile packaging of our hand tools, a state-of-the-art sterilization center, and procedures that happen before and after each patient is seated in the dental chair.
You can feel secure knowing that we exceed all state and federal sterilization standards to assure your health and safety at Owyhee Dental. If, at any time, you would like to learn more about our safety equipment and systems please just ask. We’ll be happy to share with you just how important your safety is to us.
What do I do if I have a dental emergency when the office is closed?
Whenever a dental emergency happens, day or night, call our regular office number: 337-4383. During regular office hours we will generally see you the same day. If your emergency happens after hours, call our same number and you will be instructed how to reach the doctor.
To prepare for possible dental emergencies please click our Dental Emergencies link to learn about common dental emergencies and how to treat them. Remember, we won’t leave you hurting, so please call.
Can you accept my insurance plan and what payment options do you have available?
At Owyhee Dental we have worked hard to make quality dental care affordable. For this reason have worked to become a Delta Dental and a Blue Cross of Idaho preferred dental care provider. Additionally, we accept virtually all major dental insurance plans.
When you come to our office and bring your dental insurance information with you we will review your policy and do all we can to help you maximize your benefits. We can then help you by filling your policy out for you. Please remember that your insurance policy is an agreement between you and your insurance carrier and ultimately you are responsible for your dental fees. We do everything we can to help you enjoy the full benefits your policy offers.
Major Credit Cards
In addition to dental insurance, for your convenience we also accept all major credit cards.
For those who prefer to keep their healthcare finances separate we also offer the Care Credit healthcare finance plans. Click here if you would like to learn more. You can also apply online in the privacy of your home. Within minutes you will be notified of you’re acceptance and you can begin receiving the care you need right away.
No matter what your situation may be, we can generally help you receive the dental health care you and your family needs.
How can I make dental care more affordable?
Preventive Care and Regular Checkups
The most affordable dental care available is the dental care that doesn’t have to be done. The first step in keeping dental care affordable is to practice proper home dental health habits and to make sure to come in each six months for your professional hygiene cleaning and dental exam. With these regular dental exams we can monitor your ongoing dental health. When a problem surfaces we can then help you avoid it or treat it while the problem is still small and before extensive and expensive dental treatment is required to restore your health. This is the absolute, most cost-effective way to keep your dental care costs affordable.
Dental Treatment Options
Additionally, when we visit with you about any dental treatment you may need we let you know the dental options available to you. This way you maintain control over your dental care and costs.
Making Dental Care Affordable
Dr Jeppe’s philosophy is to make quality dental care available to as many people as possible. For this reason, he strives to keep his fee’s on the lower end. You can feel secure knowing that at Owyhee Family Dental we work with you to make quality dental care affordable.
We also offer several payment options to help our patients received the care they need to keep their smiles healthy and attractive. Read the “Payment Options” tab above.
How do you keep up-to-date on all the current dental techniques and materials?
Dental treatment and materials are constantly changing. In order to make sure our patients receive the best proven dental care available Dr. Jeppe and the entire Owyhee Care dental team constantly seek out continuing education throughout the country. Dr. Jeppe currently participates in over 50 hours of continuing education programs each year. Our hygienists recently returned from specialized dental laser courses in San Francisco. You can be assured that you are receiving up-to-date proven dental treatment, materials and care at Owyhee Dental.
I’m really kind of scared to go to the dentist. Is there anything you can do to help me relax?
This is a very real concern for many people. It is estimated that as many as 15% of Americans say they avoid going to the dentist because of dental anxiety. The most important thing you can do is to discuss your concerns and your fears with our dentist. He will take your concerns seriously. Once he knows what your fears are we can work with you in determining the best ways to help you feel less anxious and more comfortable.
The exciting news is that there are a number of ways today to help reduce dental anxiety and pain. Some of these ways may include medications, nitrous oxide, using lasers instead of drills and several other methods to give you the benefits of quality dental health in a comfortable environment.
If you have dental concerns or anxiety call our office for a special visit with our dentist. Together you can discuss your concerns and needs and ask questions. We can then custom-tailor a reduced stress approach to your individual dental situation. With today’s advances in dental technology and comfort options we feel everyone should be able to enjoy the health and appearance benefits of dental health.